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Pure customer billing belongs to the past. The demands placed on customer care and billing are increasing. The future is in the processing of continuous business processes. This requires precise, coordinated compatibility between order management, activation service (Webshop, POS etc.), customer management, money transfer, claim management and collection.
Danet offers a wide spectrum of IT services and IT solutions in the area of customer care and billing, in order to represent the important requirements of company customers. Included here are new business models, partner settlement, bundling of services and branded services, as well as lump sum or consumption-dependent costing models.
We support you in the selection of solutions for customer care and billing which satisfy your business requirements. We develop or consolidate your systems, supply application and production support and develop your legacy systems into system of the next generation.
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Areas of competence
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Customer benefits
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- Support along the entire added-value chain from customer contract, through accounting and mediation, up to invoicing
- Business-based IT solutions for customer care and billing
- Requirement management
- System selection
- Implementation and system integration
- Service and support, as well as management application
- Convergent billing through integration of prepaid and postpaid billing
- Own solution components: Mediation (VMD), billing / settlement (C.I.S.S.), Micropayment Transaction Platform (xtc), Bill Presentment (DSS) and Revenue Assurance (TraVer)
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- Comprehensive consulting over all phases
- Optimized business processes through individually adapted solutions
- Lowering of the operating costs through system consolidation and management application
- Avoidance investment through the development existing billing systems
- Avoidance of changes in format
- Possibilities of product grouping
- Innovative billing solutions, such as:
- Single billing
- Content billing
- Combination of prepaid and postpaid billing (convergent billing)
- Flexible price adjustment
- Billing as a marketing instrument
- Electronic billing
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